This guide is for DaneTrades Cloud.
Check the account before paying
DaneTrades Cloud does not have a free copier trial. Signed-in users can use the free Account Checker from Billing before starting a subscription.
Use it when you are unsure whether the exact MatchTrader account can connect.
Before you start
Have the login details and server or broker environment used by the exact MatchTrader account you want to connect.
A login that works on one broker-branded MatchTrader environment may not work against another.
Connect the account
- Open Trading Accounts.
- Select Add Account.
- Choose MatchTrader.
- Enter the requested account credentials.
- Enter or confirm the exact server or broker environment when asked.
- Continue while DaneTrades discovers the available accounts.
- Select the correct trading account.
- Give it a clear display name and finish the connection.
Verify the result
The account should appear in Trading Accounts.
Wait until it shows Connected and its symbol list has loaded before using it in a copier.
Common problems
Credentials work elsewhere but not in DaneTrades
Confirm that the credentials belong to the exact MatchTrader broker or prop-firm environment entered in DaneTrades.
When the account details and environment are definitely correct, ask the broker or prop firm whether third-party MatchTrader API access and trade copying are allowed for that account. Some providers block API connections even when the normal platform login works.
The wrong account is discovered
Repeat the connection flow and check the selected broker identity, server and account before saving.
The account connects but copying is restricted
Authentication alone does not prove that a broker or prop-firm environment permits every intended copy workflow. Check the provider's rules and test one small trade.
The account stays Connecting
Wait for the current operation to finish and refresh Trading Accounts. Do not start the same connection repeatedly while discovery or verification is still running.
Symbols are still loading
A connected account cannot be used in a new copier until its symbol list is available. Wait briefly and refresh.
First test
- Create one copier with one receiver.
- Confirm symbol mapping.
- Use simple, conservative sizing.
- Place one small test trade.
- Verify the result in Trade activity.
When to continue to support
Continue when the correct environment and credentials have been confirmed, the provider confirms third-party API trade copying is allowed, and:
- account discovery repeatedly fails;
- the account remains Connecting;
- symbols repeatedly fail to load;
- the account state conflicts with what the platform shows.
Select the affected account in Support Assistant. Never paste the password into the conversation.