How DaneTrades works now
The old support flow assumed a simpler account-first setup. The current product model is broader. You manage your workspace from the web app, but the actual copier runtime stays on your own machine or Windows VPS.
In practical terms, this means you handle setup in a few layers: account access and billing in the web app, runtime installation from Download Agent, platform connections in Trading Accounts, and master-to-receiver links in Copiers.
Recommended setup order
- Create your account and sign in. Start with Create account, then confirm you can access the web app and the current billing state in Billing.
- Install and connect the local runtime. Open Download Agent, install the Windows app on your PC or Windows VPS, and sign in so your workspace can talk to that runtime.
- Add your trading accounts or signal sources. In Trading Accounts, connect the source side first, then the receiver side. Source accounts can be broker accounts or supported sources like Telegram and TradingView. Receivers should be execution accounts.
- Create a copier connection. In Copiers, choose the master and receiver, set your initial sizing conservatively, save the connection, and make sure it is enabled.
- Run a tiny test trade and verify it. Place a minimum-size demo trade on the source side, then confirm the result in Logs before treating the setup as complete.
- Use the first-week checklist before scaling. Once your first copy works, move to the first-week safety checklist before increasing size or moving more accounts live.
If your first test does not copy
Check the basics in this order:
- The local runtime is installed, signed in, and online.
- The trading accounts show as connected in the app.
- The copier connection is enabled and points to the right source and receiver.
- Symbol mapping is configured where broker symbol names differ.
- The receiver account accepts the order size and has enough margin.